Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Link

Reply
New Contributor
RodVP
Posts: 3
Registered: ‎04-24-2013
My Device: z10
My Carrier: vodafone

MISSING OUTLOOK PROFILE in LINK

Trying to sync my Z10 to Outlook via USB through BB Link, it gives the message that Link cann''t sync because there is no Outlook Profile detected. 

 

With the older desktop manager it was no problem before, it synced just perfect. 

 

How can I solve the problem of the Link not being able to detect the Outlook Profile ? 

 

Thanks a lot in advance for your help !

Please use plain text.
BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: MISSING OUTLOOK PROFILE in LINK

Hey RodVP,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Are you currently setup with Microsoft Exchange for your email account?  BlackBerry Link will only find local PST files.  Also what version of Microsoft Outlook are you currently using?

 

I look forward to your reply.

 

Cheers.

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.
Contributor
mweissx
Posts: 21
Registered: ‎07-25-2008
My Device: Not Specified

Re: MISSING OUTLOOK PROFILE in LINK

ARE WE SAYING HERE THAT FINALY BB LINK WILL SYNC OUTLOOK CONTACTS AND CALENDAR WITH BBZ10?

Please use plain text.
BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: MISSING OUTLOOK PROFILE in LINK

Hey mweissx,

Thanks for the reply.

 

You can import contacts and calendar appointments from Microsoft Outlook in the latest version of BlackBerry Link for PC.  For instructions on how to do this, follow these steps: http://helpblog.blackberry.com/2013/03/blackberry-link-import-outlook/

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.
New Contributor
RodVP
Posts: 3
Registered: ‎04-24-2013
My Device: z10
My Carrier: vodafone

Re: MISSING OUTLOOK PROFILE in LINK

Sorry for the delay, was abroad.

 

Thanks for your replay, I am using Outlook 2007 and no exchange server. I use around 15 different email adresses.

 

The message I get when trying to sync in LINK is that the outlook profile is missing. IT says there is no path provided bij LINK were it is looking for the profile.

 

Do not know what to do now.

 

Thanks for your help in advance !

Please use plain text.
Contributor
hittyh
Posts: 20
Registered: ‎11-17-2011
My Device: Z10
My Carrier: Vodafone

Re: MISSING OUTLOOK PROFILE in LINK

Having an identical issue. 2 PCs running outlook 2010. one syncing with Exchange server 2010 SP1, the other a local mail profile. Both have contacts in the usual places.

 

Latest version of Link installed on both, and neither can find the Outlook profile for syncing contacts/calendar.

 

where am i going wrong?

 

A post earlier mentioned requring a local PST file. Can you expand on that?

 

thanks

 

H

 

 

Please use plain text.
Contributor
paleshire
Posts: 48
Registered: ‎10-28-2011
My Device: Bold 9930
My Carrier: Verizon Wireless

Re: MISSING OUTLOOK PROFILE in LINK

You can't sync contacts and calendar through USB to Outlook.

 

If you have Exchange though, you shouldn't have to. Z10 is setup with Active Sync which will sync your calendar and contacts directly with your exchange server.

Please use plain text.