02-16-2013 12:29 PM
I recently got my BB Z10, trying to install BB link in my laptop for last 3 days, but installation is hanging after few steps.
I noticed that BB link installation software is 32bit, is there a 64 bit version available for Windows 8? Any other advise on the installation....?
02-16-2013 02:12 PM
Uninstall and download it again fresh ...I'm running an HP Probook on Win7 x64 and LINK installed without any problems ... now mind you, LINK won't back-up or transfer data worth a **bleep**, but it will install and run.
02-16-2013 09:23 PM
I'm on Windows 8 64 bit too and I finally got it to install but it keeps crashing. Just keep getting a Windows message that Blackberry Link has stopped working. I haven't been able to do a backup or connect my device to it - even USB connected wouldn't work.
02-19-2013 04:43 AM
At least I see that I am not the only person with Windows 8 64-bit who is having problems. I cannot backup or restore on the Blackberry Link software. However, I have a Laptop that is using Windows XP 32-bit and it works fine on that. Seems like it's a compatibilty issue with Windows 8 64-bit. Come on Blackberry - sort it out.
02-19-2013 09:34 PM
I have it installed on a windows 8 x64 with no issues. When the software installs their is an MSI install log in your %tmp% folder. That may shed some light on what is failing.