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New Contributor
Axel_61
Posts: 9
Registered: ‎12-13-2013
My Device: Q10
Accepted Solution

Outlook sync problem

BB Link is unable to sync my appointments between my Q10 and Outlook 2010.

 

In the sync log I found something like:

 

GetMonthDays - Invalid device recurrence. Unsupported combination of weekdays: 0x0000008208208208

 

CBBTransRecurrence::GetMonthlyRecurringData - Failed to read device recurrence data. Invalid/unsupported monthly pattern

 

CBBTransRecurrence::GetRecurringRecord - Failed to get recurring record. Result: 2

 

Error Information: 18015, File: .\BBTransRecurrence.cpp, Line: 386

 

CRSyncUtil::LogFatalTransError : 'GetRecurringRecord()' API of 'RimBB' translator for 'Calendar' application returned empty error

 

What goes wrong?

 

Regards, Axel

Developer
vmisirlis
Posts: 741
Registered: ‎10-06-2013
My Device: Q5

Re: Outlook sync problem

I had a similar problem and reinstalled bb link.... try it! :smileyhappy:
New Contributor
Axel_61
Posts: 9
Registered: ‎12-13-2013
My Device: Q10

Re: Outlook sync problem

I have just reinstalled BB Link, but the problem is still present.

Developer
vmisirlis
Posts: 741
Registered: ‎10-06-2013
My Device: Q5

Re: Outlook sync problem

Really? That's odd... have you reseted your phone?
New Contributor
Axel_61
Posts: 9
Registered: ‎12-13-2013
My Device: Q10

Re: Outlook sync problem

Really. I had also reset my Q10, without success. Syncing works fine until last week. On a business travel, I had put a lot of new appointments on my Q10. All this new appointments wont get synced. Very frustrating...

Contributor
minpar
Posts: 26
Registered: ‎12-16-2013
My Device: BB Z30

Re: Outlook sync problem

still having problems with memos and tasks, and doesn't let me see what is being changed like it did on the BB7 desktop. loads of copies and copies of entires.
arggggggggghhhhhhhhhh
New Contributor
Axel_61
Posts: 9
Registered: ‎12-13-2013
My Device: Q10

Re: Outlook sync problem - Solved!

[ Edited ]

It works. I can't still belive it - it works! Since the last BB Link update to v1.2.3.23 everything is fine. No double calendar entries, no deleted appointments. All Outlook entries synced. Great, Blackberry!

 

Best regards - Axel

Contributor
minpar
Posts: 26
Registered: ‎12-16-2013
My Device: BB Z30

Re: Outlook sync problem - Solved!

solved? hmmm??

just like BB to keep things simple.  On my phone after spending almost 2 hours with an update, i now have BB 10.2.1.2102, and my Link seems to have  version 1.2.2.13. 

both tell me i have the latest versions??????????

 

looks like i will have to wait and wait to see if this holy grail of the memos and tasks are synced as easy as the dim and distant past of the BB7 on my Bold 9900 and previous.  

 

Dont you love technolgical advancements, unless of course you are in the BB10 development team!!!!!!!!!!!!!!!!!!!!!! 

New Member
oliviaabraham12
Posts: 2
Registered: ‎02-20-2014
My Device: kjsadkjasj

Re: Outlook sync problem

 hey .. Check this link.. 
i think this link will give you a solution to your answer..

http://www.microsoft...view&id_post=21      :smileyhappy: :smileyhappy: :smileyhappy: