07-21-2013 01:37 PM
For while after getting the new update on the phone and Link, the sync between the two was working good, but two weeks ago I started having problem with the sync and every time I get the following message :
"An error occured during an attempt to access a device database record"
Any idea on how to fix this
BTW the problem happens on my desktop and laptop computer (windows7 / Vista)
07-25-2013 09:00 AM
Is this happening when you synchronize your contacts?
If so, do any of your Microsoft Outlook contacts have a URL listed instead of an email address in the Email fields? If so, could you please try moving the URLs to the web page address field and retrying the synchronization.
Let me know the results. Cheers.
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