07-11-2013 04:15 PM
I'm having a problem with BB Link on my work computer. I am trying to enable wireless connections to my computer via Link settings for the device, but receive the error "Unable to set up a wireless connection between this device and BlackBerry Link" when I check off the box.
I am signed into BlackBerry ID and have followed the same steps I did on my home computer (which works great). My device is connected to wifi, my computer is on a basic work network with a single static IP address, I've tried using the DMZ feature of my router with my computer's IP, and still no luck.
Is there a limit to the number of computers I can access remotely from my Q10? If so (I imagine the limit is one), will this be changed in the future?
07-15-2013 01:59 PM
Are your computers connected to the same Wi-Fi network? The issue you are having may be related to this article:
BlackBerry Link Wi-Fi Sync does not work when trying to connect with multiple desktops at the same time
I look forward to hearing back from you.
07-15-2013 02:54 PM