07-11-2013 03:05 PM
I am using a blackberry 10 (official 10.1 from T-MO) that is registered to my blackberry ID account. I have the BB Link 18.104.22.168.
Desktop BB Link gives me a error message that the account has no blackberry devices connected to it. Which is nonsense, as I can see my paired computer on BB Link on the Z10.
I have already:
Verified online that the mobile device is registered with that account.
Reinstalled bb link
Logout/login on blackberry link
I wiped the mobile device
Tried refresh devices many times
The weird thing is I have wifi access from PC to Z10, but not the other way round. Before, everything worked, even via mobile network. Now it is absolutely irritating.
My phone does show the laptop in the configuration screen 'blackbery link' connected devices. However i cannot choose the device in the file explorer to open it.
07-11-2013 09:40 PM
You made sure mass storage connect your Blackberry, the Blackberry Link will recognize the device but if you want to add music or files as you do with the Blackberry Link ...
Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**
07-11-2013 11:24 PM
07-22-2013 12:00 PM
I am having the EXACT same problem, my headache started after I got a new pc - my old pc was the only pc my Q10 connected to, since installing link software 6 TIMES and doing 4 security wipes+factory reset+reloads to handset nothing works right.