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New Member
Posts: 1
Registered: ‎10-05-2013
My Device: Blackberry Q10
My Carrier: Maxis - Malaysia

Settings Options on Synchronization for Contact and Calendar is disable (grayed)

Hello,

 

Previously using BB9790 and using its Desktop Manager to synch with contacts, calendar, tasks and notes without any problem.

I am currently using Q10 and the Blackberry Link 1.1.1.41

When I try to configure the Settings to sync on the Contact and Calendar, the option is disable (grayed). Please help.

I am using Windows 7 64 Bit, MS Outlook 2010 .PST

 

 

Regards,

 

David Lee

 

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Settings Options on Synchronization for Contact and Calendar is disable (grayed)

Hey davidlgc,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you know if you're running click-to-run version of Microsoft Office 2010? www.blackberry.com/btsc/KB24040

 

If so, this would be the reason why you're not able to setup the synchronization.

 

I look forward to your reply. 

 

Cheers.

 


-ViciousFerret


 


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