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New Contributor
johngalt
Posts: 4
Registered: ‎08-18-2013
My Device: Z10

Transfer 9 years of emails to z10

How do I transfer the 38,000 emails (9 years worth) on my 9800 to my Z10. I can't beleive this is not automatic!

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Transfer 9 years of emails to z10

Hello johngalt and welcome to the BlackBerry Support Community Forums.

 

Thanks for your question about the email on your BlackBerry Z10.

 

Emails are kept for 30 days on the BlackBerry Z10 smartphone. Old emails cannot be transferred from a backup of a legacy device beyond this time frame.

 

Hope this answers your question.

-HMthePirate

 

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New Contributor
johngalt
Posts: 4
Registered: ‎08-18-2013
My Device: Z10

Re: Transfer 9 years of emails to z10

Thank you for your response - it is hard to believe that this functionality was not  included with the new Blackberry's as it was a competitive advantage that BB had over the Galaxy and iPhone - especially for long term (since 2003) users of BB. Oh well

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Transfer 9 years of emails to z10

Thanks for your feedback. We are always looking for ways to improve our products and services.

Let us know if you have any further questions.

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Developer
pranayshirolkar
Posts: 105
Registered: ‎08-24-2013
My Device: BlackBerry Z10 | BlackBerry Dev Alpha B | BlackBerry PlayBook 32GB | BlackBerry Z10 Limited Edition

Re: Transfer 9 years of emails to z10

yeah, This is a limitation on the new BB..
Hope they would add this up
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