02-09-2013 04:56 AM - edited 02-09-2013 05:18 AM
lets hope the app is made available quickly. It is sad that you have to rely on a third party app to bridge gaps in Blackberrys strategy. I suspect they will be loosing most of their business users.
02-09-2013 05:03 AM
I have no doubt this will come very soon.
Does make me think they launched too early to get to market and then deal with the gaps after.
02-09-2013 09:29 AM
The source was via twitter @blackberryhelp
02-09-2013 01:55 PM
I use Sympatico, and was told bluntly by them the other day that it was "not possible" to handle a calendar with Outlook and sync it with the Z10. By "not possible" the guy really meant Bell doesn't support it, which means it might be able to work, but they haven't been trained on this. In short, they're all told to lie to anyone who asks.
Every time I speak to Sympatico tech support I just lose it.
Indeed. I hope Sympatico get themselves together soon.
Please read additional information (though not related directly to your issue) in this article from the public knowledge base:
KB33637 Unable to integrate a sympatico.ca or bellaliant.net account on BlackBerry 10
02-10-2013 11:43 AM
After 10 hours of frustration, I finally got to a BB Customer care rep.After I explained my problem - "can't sync to Outlook", he informed me that there never was any intent by Blackberry/RIM to offer cable sync for the Z10. There are two ways to sync your contacts, messages, appointments etc.
1. Work for a compamy that uses Microsoft Exchange Server and BES - Blackberry Exchange Server - those of you who are in this situaton will be able to sync your Z10 and keep your contacts etc up to date.
2. Wait until Blackberry approves a third party app so that you will be able to sync via WiFi. CompanionLink has annouced that they have written the software but ar waiting for approval from Blackberry Apps. Who knows how long that might take.
I read a comment this past Wednesday that was most appropriate - "Z10 From Tool to Toy in one easy step"
I too took the Z10 back and replaced it with an i5. Happy trails!
02-10-2013 12:48 PM
02-10-2013 12:49 PM
02-10-2013 12:58 PM - edited 02-10-2013 01:00 PM
You missed this real option, sync thru gmail, hotmail or Outlook.com. The sync function exists in BB Desktop Manager for OS7 but not in BB link (yet). Many have managed to sync with the above and it works fine. How to you do sync with an iPhone 5, bet you it is the same as above. You moved to a phone with no NFC, BBM, lower screen resolution, no SD card, faulty map, no battery swap and tied to itunes for file transfer, what an interesting option.