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Developer
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

bb link wont backup

Hi guys BlackBerry link won't backup my phone it's showing that it starts the process but nothing happens any thoughts on the problem?
Developer
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: bb link wont backup

Anyone? It's really weird.....
Posts: 90,333
Likes: 23,926
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bb link wont backup

No error or anything is displayed? 

It starts the process but ends with no screen popup or error?

 

When you commence the backup, please check the Custom backup settings and try a back up of only Settings. Don't check Media or App Data, and see if that works.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Developer
Posts: 741
Registered: ‎10-06-2013
My Device: Q5
My Carrier: Cosmote

Re: bb link wont backup

Ah! The settings had the problem fixed it! Thanks mate! You are awesome btw! Smiley Happy
New Developer
Posts: 33
Registered: ‎11-28-2012
My Device: Blackberry Playbook 2.0
My Carrier: Cosmote

Re: bb link wont backup

Can you describe exactly what did you change? because I have a simillar problem...
Posts: 90,333
Likes: 23,926
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bb link wont backup

konstantinos41, as I said above:

When you commence the backup, please check the Custom backup settings and try a back up of only Settings. Don't check Media or App Data, and see if that works.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code