Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Link

Reply
New Contributor
ariametanat
Posts: 3
Registered: ‎07-27-2014
My Device: z10

blackberry link not opening

hi

 

i've downloaded blackberry link for mac os but It doesn't open. and when I turn off my phone to connect to the computer, computer doesn't recognaze the device...:smileysad:

 

can you help me? I cant use my phone and there is no where to fix it here.

 

I'm waiting to hear your answer

thank you

Please use plain text.
Developer
leninvengai
Posts: 101
Registered: ‎07-26-2013
My Device: BB 10

Re: blackberry link not opening

Try uninstall the BB Link and install it again. Don't swith off your phone while connecting with Link. 

-----------------------------------------------------------------------------------------------------
Hit Like if this post found useful
Please use plain text.
New Contributor
ariametanat
Posts: 3
Registered: ‎07-27-2014
My Device: z10

Re: blackberry link not opening

is a way to install a new version of black berry without losing my infomation on the phone?

Please use plain text.
Developer
leninvengai
Posts: 101
Registered: ‎07-26-2013
My Device: BB 10

Re: blackberry link not opening

Yes ofcourse, BB Link is for that purpose only.

-----------------------------------------------------------------------------------------------------
Hit Like if this post found useful
Please use plain text.
New Contributor
ariametanat
Posts: 3
Registered: ‎07-27-2014
My Device: z10

Re: blackberry link not opening

can you tell me how to uninstall BB link? my phone is not working and when I swich it on the screen is shows www.bberror.com/bb10-0015  and after 1 min phone automatically swich off and I can do nothing while its on.

 

sorry, I live in a small town that there is no where to go to fix it and i must do it my self, please guide me.

 

thank you

Please use plain text.
Contributor
rahulusit2010
Posts: 103
Registered: ‎07-28-2014
My Device: z10

Re: blackberry link not opening

May be reinstalling after deleting registry files would be helpful

Please use plain text.