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New Contributor
stefanbechen
Posts: 8
Registered: ‎05-08-2013
My Device: Q10

tunmgr eating up CPU

I am running the latest version of BlackBery Link on Mac OS 10.8.4 and from time to time tunmgr starts and utilize up to 99%.

 

One user said the problem went away after he signed into BB Link - I did this but the problem came back after a couple of days.

 

tunmgr is creating spin logs so it seem that it end up in an infinite loop.

 

The critical part is is that the system starts heating up and the fan goes wild. If you have your Mac unattended for a while, this could cause severe damage.

 

So BBRY, please look into this immediatly. You might have noticed that this is not the first report about this issue (if you didn't - try G**le :smileywink:)

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New Member
jarechu
Posts: 1
Registered: ‎07-15-2013
My Device: BB Q10

Re: tunmgr eating up CPU

Same issue here, MBA mid-2011 and MacOS 10.8.4, Please, investigate this, it makes BB Link unusable.

 

Jesus Jareño

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New Contributor
stefanbechen
Posts: 8
Registered: ‎05-08-2013
My Device: Q10

Re: tunmgr eating up CPU

Anyone @BlackBerry reading this forum? 

 

Since tunmgr aims to utilize 99-100% of the CPU the system get heated and I presume it is just  a matter of time until it get overheaded.

 

The fans might not be able to keep the system cooled down enough.

 

This is especially a problem when you don't notice it - e.g. having your Mac running overnight for a large download or whatever.

 

So BlackBerry, please start acting NOW!

 

Thank you,
Stefan

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New Contributor
mrbusdriversir
Posts: 5
Registered: ‎07-15-2013
My Device: z10

Re: tunmgr eating up CPU

I am having the same problem here!!!! I can't beleive why BB makes sync our devices so hard. The BB link application is a monster. it uses all my memory and has crashed my computer a few times. How can we trust BB again??

 

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New Contributor
therealmuffin
Posts: 3
Registered: ‎07-21-2013
My Device: Q10

Re: tunmgr eating up CPU

Same here, though it ran wild on one macbook, the other is seemingly fine (for now). Both run the latest osx version + updates.
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New Developer
epertinez
Posts: 4
Registered: ‎01-22-2013
My Device: Dev Alpha

Re: tunmgr eating up CPU

This is a critical bug. Does anybody knows if it is being solved? The bug makes you unable to use BlackBerry Link on Mac OSX!! Do they know that? Were should I report the bug or look for direct BB support?

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New Member
DynVision
Posts: 2
Registered: ‎05-19-2013
My Device: Z10

Re: tunmgr eating up CPU

I'm just removing the POS from my macbook Pro!

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Developer
smilliken
Posts: 29
Registered: ‎02-28-2012
My Device: Z10 & Playbook 64 GB

Re: tunmgr eating up CPU

Yes, very annoying. Drive the heat up and makes the laptop shutdown without a cooling pad..

 

Hope it is resolved in short order.

Playbook 64 GB
Blackberry Z10
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