03-07-2012 03:07 PM
I can view all my active directory users on the Mobile Fusion website on server 2008 R2 but when I click on a user all I can see is their BlackBerry Device and there is now + Tab to add a device, if someone has instructions on how I can add a Playbook, I would greatly appreciate it.
03-13-2012 09:32 AM
Thanks for the pdf document but it doesn't say anything in there about "if you don't have a + tab to add a playbook device do this". Is anybody else having this issue when trying to add a playbook, this should be the easiest part of this entire software install and I do not have a + tab beside my users BB Bold 9900 already existing within my BES Express.
03-13-2012 09:51 AM
have your tried accessing the webdesktop url from your PC? you must add to trusted sites and let it install the blackberry plugin. Once connected you can activate device from that page. I could not get the + sign to show up and work for the BDS page.
03-13-2012 10:23 AM
did you use the default 443 port, or change during setup?
this is what my URLS look like
BlackBerry® Administration Service address:
BlackBerry® Web Desktop Manager address:
We changed our port fo 4443 during the install
03-13-2012 10:44 AM
ok so i get to the Webdesktop page for blackberry webdesktop manager and have the playbook connected and activate the pin on this site done, but that still doesnt put me on the mobile fusion site, am i going crazy here hahaha