04-22-2012 11:21 AM
When I try to log into the UDS administration page, https://[hostname]:8443/authorize.do, I get the following error:
Solved! Go to Solution.
04-25-2012 12:30 PM
Not sure if you are having the same issue I had but my IIS website CORE module didnt have the CORE BUDS certificate bound. Aftering going into bindings and choosing the cert it worked fine.
04-26-2012 10:53 AM
The Core BUDS certificate is binded to it. I was told by blackberry support that the UDS could not be on the same host as BES or BES Express. I installed the Universal Device Service on a separate host and it worked. However, when I restarted, I was no longer able to log into the administration page.
04-27-2012 08:56 PM
I have found a solution and am posting for anyone else that encounters the same issue. For some reason I browsed to the Application Pool in IIS Manager and noticed that UDS Core Application Pool was disabled. Hence, I was unable to log in to the administration console. It is required that the account used to install UDS have the right to log in as a service AND as a batch job. The documentation did not include this and thanks to the Windows Server logs, I was able to troubleshoot and solve the issue.