10-26-2012 07:30 AM
get this while activating an iphone.
also the android gets the warning while activating, but can be activated.
Solved! Go to Solution.
10-26-2012 10:03 AM
It might help, if you gave us the entire error message.
Without that, I would suggest the normal stuff.
Do you have the correct ports opened?
Did you complete the APN cert with Apple?
Did you use a real certificate for the SSL on your UDS server, instead of a "self-signed" one?
10-29-2012 10:55 AM
hi. the ports should be configured, apn is installed but I use a ssl wildcard : *.arcticsec.no certificate
but the internal servers fqdn is xxxxxxxxx.z26.no.tconet.net and the public dns is: mdm.arcticsec.no
this is only for internal network test
the android get the warning that certificate is not trusted but are able to continue.
anyone know have a tip on how to check if the certificate is approved by apple ?
10-29-2012 10:58 AM
10-29-2012 11:02 AM
10-29-2012 11:07 AM
10-29-2012 11:19 AM
10-29-2012 12:24 PM
If you can avoid it... You do not want to use a "Wild-Card" SSL. The install does not know how to handle the Cert, and it reads the wrong Thumbprint.
I am speaking from my own personal experience.
If you can't avoid it at all... then you will need to modify the database record manually, to put the correct thumbprint into the record.
****** WARNING! These details are not documented, and may not be supported by RIM ******
You are most likely seeing an error similar to this "No certificates with key 'xxxxxxxxxxxxxxxxxxx' found in the store", in your logs (I forget which one)...
That "key" should be the "Thumbprint" for your Wild-Card SSL, but the dbo.sys_global probably has the Thumbprint of the intermediate, or the CA of your SSL.
For me... it was the intermediate certifier.
To resolve the problem, I opened the dbo.sys_global and edited the certificate.ssl.subject to contain the correct thumbprint, and that resolved the problem.
If you are not familiar with MS SQL Server Management Studio, or with SSL Thumbprint information, you should seriously consider purchasing a new SSL, that is named to your UDS server.
10-31-2012 05:20 AM