04-02-2009 10:47 PM
My friend was playing with my Blackberry and she guessed 10
wrong passwords and now my phone is totally blank. It keeps
returning to a blank white page it says: JUM ERROR 513 Reset
and I took out my battery etc. How do I get this to go back to
normal? Please help. Thank you.
PS: I never installed the BB CD on my internet so theres no
use in connecting it because right now all it does is keep
returning back to the white screen no matter what I do.
I'm freaking out please help me!
04-05-2009 06:47 PM
The device was wiped, because your friend attempt 10 times with an incorrect password, and you can't revert this.
If you have the information on Outlook, you can sync the device with Outlook.
04-05-2009 07:34 PM
To help elaborate further....
When you install the desktop s/w you will need to go to Connection Settings and manually establish a new partner ship with the blackberry - that may be the reason you are not auto - detecting on the initial plug-in..