BlackBerry® Pearl™

[Legare]

I have only had this phone for about a week - I have checked every setting as per this website, I have moved all pics and media to a card and deleted all but 1 email, plus I deleted the languages etc....and still, my call logs delete - either randomly during the day (I may have up to 10 calls logged then they disappear) or they just won't be saved at all for a whole day. then, this morning, I woke up with my phone saying I had 7 missed calls - the phone never rang (its next to my head and on loud ) and when I went to view the missed calls, there were none - so frustrating!

so BESIDES the memory issue (I am assuming having 50462720 free file is enough to keep my call logs for a day at least?) what else could be the problem? I am able to return this and get another one if I need to but not if i'm going to experience the same problem. help!!

thanks a ton! Legare

[JeremyKitching]

Which device do you have? Also, which operating system are you using? That is an awful lot of free memory to have on the device. The most I have ever had on my Pearl 8100 was 41MB after a hard reset. To have 50MB free seems a little high.

[Legare]

Hi!

I am using the pearl- i have only had it about a week and i have a 2gb card - when i go to options, status, it says file free 13536330 (i must have misread it earlier) - is this where i am supposed to be looking? i am a newby so i'm not really sure about my operating system - if you tell me what to look for i'm sure i can tell you.

thanks for your help!

[JeremyKitching]

OK, 13MB sounds more like it. Check the following links below for maximizing memory on the device:

http://blackberryfaq.com/index.php/How_do_I_free_up_memory_on_my_device%3F

http://blackberryfaq.com/index.php/Why_is_my_BlackBerry_losing_its_call_logs_or_message_logs%3F

[duckie73]

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JeremyKitching wrote:

OK, 13MB sounds more like it. Check the following links below for maximizing memory on the device:

http://blackberryfaq.com/index.php/How_do_I_free_up_memory_on_my_device%3F

http://blackberryfaq.com/index.php/Why_is_my_BlackBerry_losing_its_call_logs_or_message_logs%3F

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Ok, I've cleaned out all the unused languages and the memory cache... It worked for approx 2 weeks and then this morning with only 3 (new) emails and one text messages in my inbox it wiped my call list and sms text message!! I wiped everything again this morning.   How much free memory do i need to have in order to prevent this from happening??????