BlackBerry® Pearl™

[sqredreaper]

My 8100 won't send mms but can receive them, I'm on T-Mobile and I talked with customer service for over an hour they said they changed the mms settings or something but never sent it to my hand held. Does anyone know how to fix this?

[JSanders Resident Expert]

1. Do you have a BlackBerry Data Plan on your account with Tmo?

2. Do this:

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site.
From your handheld device: http://www.blackberry.com/btsc/KB15402
From your desktop PC: http://www.blackberry.com/btsc/KB02830

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot

[sqredreaper]

Yes i have done all of that i pull my battery once a day for memory service books resending from my hrt and the tmo site even had it registered on hte blackberry network a few times. the rep told me the blackberrt techs said its some new settings for mms i was trying to figure out if anyone knew about this.

[JSanders Resident Expert]

ok, cool... certainly you can understand I don't know what all you have already done, since you didn't state what all you have already done.

I don't know that Tmo has changed anything.

Do you have your TCP settings correct?

[andylin]

Yes, this is a good answer

[OzBBerry42]

Hi,

Couple of questions:

What version of OS do you have on the HH? (Options - About)

Are you on Bis or BES?

Is there, or was there ever an IT Policy (through a BES)?

Can you browse the internet through the WAP browser?