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New Member
chinatown
Posts: 1
Registered: ‎02-12-2009
My Device: Not Specified

8220 Restarting and Restarting and Restarting

I bought a Blackberry 8220  in usa and i am living in Venezuela. The blackberry is unlocked and it´s working fine with the telephone company Movistar. I can talk, send message trought messenger everything.

 

But it is restarting and restaring like 4 or 5 times per hour. I dont know what to do?. I download the software for Movistar from your page and installed on it and nothing What can I do????

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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: 8220 Restarting and Restarting and Restarting

Try to do the following:

 

1. Remove battery when device is ON

2. Wait a minute

3. Turn the battery back to the device

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New Contributor
adc22
Posts: 4
Registered: ‎02-11-2009
My Device: Not Specified

Re: 8220 Restarting and Restarting and Restarting

Thanks , but that did not work
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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: 8220 Restarting and Restarting and Restarting

Ok.

 

There is something wrong written in device memory that causes restarts.

 

Backup your sensitive data (Contacts, Memos, Tasks, etc). Use "Advanced" feature in BB Desktop Manager/Backup-Restore applet to back up only that data which is necessary. It is important. Save only the data that you need. Skip data that you do not need.

 

On your device - go to Options - Security Options - General Settings.

 

Open menu and select "Wipe handheld"

 

It will clean device memory. And it should help.

 

After that restore your information to the device. 

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