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New Contributor
wishwash
Posts: 8
Registered: ‎01-20-2009
My Device: Pearl 8220 Flip
Accepted Solution

8220 flip: trouble synching calendar

Recently received an 8220 Flip as a work phone.  Set up the synch and everything but the calendar works fine.  The device calendar deletes entries, and then tries to update outlook calendar with the deletions.  These are usually in the region of 700 entries (the device tries to delete). I want to keep all old and new entries in both outlook and my device, but the phone appears only to recognise recurring appointments in the calendar. Has anyone seen this type of issue before? I basically want the outlook calendar and device calendar identical, and for each to update with changes to either calendar... none of this business with the phone trying to delete entries. Please help... thanks!
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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: 8220 flip: trouble synching calendar

In synch setup you have checked  to sync all the entries or only the next ones?
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New Contributor
wishwash
Posts: 8
Registered: ‎01-20-2009
My Device: Pearl 8220 Flip

Re: 8220 flip: trouble synching calendar

I have set up the synch to synch all calendar entries (I like to keep the history on the phone as well as on MS outlook). Is this why I have a problem?
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Forums Veteran III
urumilton
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: 8220 flip: trouble synching calendar

Nop, if you have all the calendar entries in your Outlook, delete the calendar data on the device and sync again, here is the link with the procedure

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04950&sliceId=SAL_Pub...

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New Contributor
wishwash
Posts: 8
Registered: ‎01-20-2009
My Device: Pearl 8220 Flip

Re: 8220 flip: trouble synching calendar

Thanks for that. Running Desktop manager version 4.6.0.14 and it doesn't seem to have any of the places that the instructions point you to. As a result I reset all connections to my phone, but did not manage to clear my device calendar. Still perplexed, and have since changed to updating only future events, which seems to work.

Is there support for the OS 4.6, in order to do what you are suggesting? Thank you for your time to respond, it's much appreciated.

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8220 flip: trouble synching calendar

Hi and welcome to he forums!

Wishwash wrote:


"The device calendar deletes entries, and then tries to update outlook calendar with the deletions."


1) In calendar, options, general options what do you have for the option 'Keep Appointments"?

2) In calendar, options are you using a calendar associated with an email address?

If you look at the device default calendar, do you have any records listed?

Thanks,

 

Bifocals

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New Contributor
wishwash
Posts: 8
Registered: ‎01-20-2009
My Device: Pearl 8220 Flip

Re: 8220 flip: trouble synching calendar

Hi Bifocals

 

Thanks for your welcome... I think this could be a very useful forum to keep in touch with!

 

In answer to your questions...

1) "Keept appts" was previously 60 days... now changed to forever

2) Yes, associated with an email address.

3) Yes, records are listed.

 

Based on the change to Keep appts from Q1, I will go back and re-upload my outlook calendar, including all past entries, and see if this makes a difference.

 

Cheers

Wishwash

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New Contributor
wishwash
Posts: 8
Registered: ‎01-20-2009
My Device: Pearl 8220 Flip

Re: 8220 flip: trouble synching calendar

Thanks Bifocals

This appears to have sorted the problem.

Appreciate the help.

Cheers

ww

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8220 flip: trouble synching calendar

Cool!

Glad you got it fixed.

Yes this is a great place to get information, open 24/7 as well! :smileywink:

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

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