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BlackBerry® Pearl™

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New Contributor
Posts: 3
Registered: ‎12-17-2012
My Device: 8830
My Carrier: altell

8830 contacts

5.0 Curve screen has died but  phone still functions. Need to back up to 8830 with 4.0 operating system.

Everthing restores with the exception of contacts. Any help on why it may not be restoring?

 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: 8830 contacts

Did you try battery pull device reset and backing up device content?

tanzim                                                                                  
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New Contributor
Posts: 3
Registered: ‎12-17-2012
My Device: 8830
My Carrier: altell

Re: 8830 contacts

Si. Tried with and without battery. The only still to not restore is contacts. Any more suggestions?

Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: 8830 contacts

what happens when you do a selective restore of the contacts database?



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