Greetings: I had a great working 6 month B'Berry Pearl which I attempted to upgrade to use the new desktop software whichj I recently downloaded, and, as it was communicating with the phone after the install, on WINXP svcpac 2 PC, the computer locked up, in mid upload, and I had to hard reboot to get control back of my computer.... Needless to say that phone is now NOT working, Just flashes a red light twice, every 2 seconds... The computer does recognize the phone when plugged into the USB. but the software, both old ver and new ver, now does not interact with the Pearl 8110c phone... I tried going to another PC and reloading the software, the phone is recognized again, but no interaction, I have the sims chip now in my backup phone, so I am not out of phone service, but I would like to get this phone reloaded. I took it to ATT store, my provider, who tried to reload, with no luck and they said it had to go back to B'berry... I find no service listings to return this phone to.... any help to fix this or direct me to the right people would be greatly appreciated.... I sure do miss my phone...........................
