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New Contributor
theartistBB
Posts: 5
Registered: ‎02-22-2012
My Device: 8220
My Carrier: SUN

BB 8220: App World can't download and Facebook App stopped working!

[ Edited ]

Good day!

 

I have a BB Pearl Flip running on OS4.6.0.155 and everything seems to be working just fine: the Wi-Fi, Bluetooth, and even my apps but suddenly, while I'm surfing the net using my BB (via Wi-Fi), my FB app stopped responding and I thought there was just a limited connection but since then I can't access my FB app anymore wherever hotspot I go. It's just stuck on the loading page but I have my Twitter app working though. And in another event, I am trying to download the BlackBerry App World in my BB but it failed because of some error. I also tried downloading the FB app v. 1.9 (since I have a v. 1.7 only) but also failed. What seems to be causing these problems? And why can't I download BB App World (as well as any BB apps) anymore whereas I've downloaded my Twitter app before and it worked successfully?

 

 

It's bad enough that I can't upgrade my OS to version 5 but do I have to suffer being denied of access to my FB app and other downloadable apps on the BB site?:smileysad:

 

 

Help me please.

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB 8220: App World can't download and Facebook App stopped working!

Hey theartistBB,

Welcome to the BlackBerry Support Community Forums.

 

I can definitely help you.  What error did you receive when trying to update Facebook for BlackBerry®?  Also try the update by going to www.blackberry.com/facebook and try to download App World™ from www.blackberry.com/appworld.

 

Let me know if you have anymore questions.

 

 


-ViciousFerret


 


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New Contributor
theartistBB
Posts: 5
Registered: ‎02-22-2012
My Device: 8220
My Carrier: SUN

Re: BB 8220: App World can't download and Facebook App stopped working!

Hi ViciousFerret,

 

I think it's COD something, I honestly have no clue. All I know is that when I tried to download the App World™ from the browser, it failed and as I access my FB mobile app, it just hangs on the loading page. I thought maybe upgrading would get it fixed but the download fails everytime.

 

I downloaded a Twitter App prior to that incident and it worked fine, it installed properly and I could use it 'til now.

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