12-02-2013 03:47 AM
Who could help me please!! i've got an issue with my bb peral 9105 cannot turn it on. yet I know that the battery is OK and anyway even if I plug it in to charge the battery it doesn't work. when i try to turn it on there's only this small red LED right at the top wich lights up.
MT for any help
12-02-2013 10:41 PM
Hi and Welcome to the Community!
yet I know that the battery is OK
Nothing in what you said supports that statement, so it's impossible to know for sure from your post. Hence...please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
12-02-2013 11:25 PM
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12-03-2013 01:46 AM