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BlackBerry® Pearl™

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New Member
sharib
Posts: 1
Registered: ‎04-30-2008

BB pearl no longer receiving emails

I have hughes for my internet provider.  They just recently upgraded thier email system, since then, I can not get mail on my pearl.  When I go into email settings, it just tells me that there is already an account set up for this pin.  I am so confused.  Does anyone know how to fix this problem?

 

Thanks

 

Shari

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Regular Contributor
abeberness
Posts: 60
Registered: ‎04-11-2008

Re: BB pearl no longer receiving emails

You'll want to contact your provider and have them walk you through how to reconfigure that email structure.
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Contributor
javatyger
Posts: 16
Registered: ‎04-16-2008

Re: BB pearl no longer receiving emails

You can try logging into this site: https://bis.na.blackberry.com/html and resend your service books. This usually fixes most issues. Other then that, I'm not sure.

 

-- Lonnie (aka javatyger)
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