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New Contributor
outlaw777
Posts: 7
Registered: ‎09-15-2009
My Device: Not Specified

Blackberry Flip 8220 major issue

Hey,

 

I received this as a present sim free 6 months ago, phone has been fine up until now where it is cutting off and resetting itself after every phone call that lasts around 5 min mark.

 

Can anyone please advise how I can resolve this issue??

Kind regards,

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Hall of Famer II
sdgardne
Posts: 48,528
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Blackberry Flip 8220 major issue

Hi and Welcome to the Forums!

Anytime random strange behaviors creep in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
outlaw777
Posts: 7
Registered: ‎09-15-2009
My Device: Not Specified

Re: Blackberry Flip 8220 major issue

Hi mate,

 

Already tried that and I have tried a new battery, still no luck, any other suggestions??

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Hall of Famer II
sdgardne
Posts: 48,528
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Blackberry Flip 8220 major issue

OK...then the next step is to check if your device has an OS update available from your carrier. If you are already using DTM, then it should be checking for you and offerring updates. Otherwise, you can check your carriers update site via this portal:

Or use the RIM update portal:

 

It is usually best to use the update from your carrier -- so if they have an update for you, it would be a good idea to update. Be sure to use the desktop software to do a backup beforehand so that you can restore afterwards.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
outlaw777
Posts: 7
Registered: ‎09-15-2009
My Device: Not Specified

Re: Blackberry Flip 8220 major issue

Already tried that as well and it say my software was up to date, any other suggestions?
Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,528
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Blackberry Flip 8220 major issue

OK...sooooo...since I've now given you two pieces of advice that you've "already tried", can you please list what else you have also already tried so that we can stop being redundant and hopefully find a solution for you quicker?

 

Thanks.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
outlaw777
Posts: 7
Registered: ‎09-15-2009
My Device: Not Specified

Re: Blackberry Flip 8220 major issue

Hi sorry mate, thats all - only tried those 2 things and nothing else!

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New Contributor
outlaw777
Posts: 7
Registered: ‎09-15-2009
My Device: Not Specified

Re: Blackberry Flip 8220 major issue

Anyone????
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Contributor
watches
Posts: 41
Registered: ‎09-04-2009
My Device: Not Specified

Re: Blackberry Flip 8220 major issue

I just replied this to another 8220 LEMON post.

 

Read past postings on this problem. There are thousands of these defective phones around and Blackberry does nothing but keep selling them. When you return them you get a re-manufactured one that does the same thing right out of the box. They blame software but how can that be? I bet there is no Rim employees using these LEMON phones.

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New Contributor
outlaw777
Posts: 7
Registered: ‎09-15-2009
My Device: Not Specified

Re: Blackberry Flip 8220 major issue

I know RIM employees personally and none of them use this phone at all, they stay well clear of it. What options do I have?
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