06-02-2012 10:48 AM
My Blackberry Pearl 3G has no ringtones. The device does not ring when receiving a call. How do I get the Pearl 3G to ring ? The settings are correct, and volume is on 10. The Pearl vibrates only, with no ringing sound. I have changed the ringtone selection, and yet it does not ring. Please help, thanks, kiwiburgs
06-06-2012 01:46 PM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Hope this helps. Have a good day.