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New Contributor
gopies
Posts: 7
Registered: ‎11-18-2008
My Device: Not Specified
Accepted Solution

Caller ID not showing up on outgoing calls

When I make calls from my blackberry pearl 8100 private number shows up. I pressed the green button/options/general options and set "restrict my identity" to "No" and it still shows up as private numbers when I call other people.
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Caller ID not showing up on outgoing calls

Hi and welcome to the forums!

 

Was the option on network determined ,before you optioned for never restrict?

Had your phone previously been showing the correct number?

Try this;

No data will be lost when doing the following: pull the battery while the device is ON.

Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed,

 

Thanks,

Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks

 

Click Accept as Solution for posts that have solved your issue(s)!
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New Contributor
gopies
Posts: 7
Registered: ‎11-18-2008
My Device: Not Specified

Re: Caller ID not showing up on outgoing calls

I just got the phone.

 

Could it have something to do with the fact that when I search contacts my number comes up as "Unknown?"

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Caller ID not showing up on outgoing calls

Hi

Did you try the battery pull?

 

When you press the green key, is your correct number listed across the top of the call screen?

Please answer the questions from before, has you phone ever not been a private number?

Was the phone set on network determined, before you opted to not restrict your identity?

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Caller ID not showing up on outgoing calls

Seems wired!

 

Change your existing handheld to any other mobile and make a call to see that same problem is occuring. If yes, then call your carrier to ask for resolution. Otherwise, from the handheld you need make Restrict Your Identity: Network Determind or No as mentioned by Bifocals. else....change your current device!

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

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New Contributor
gopies
Posts: 7
Registered: ‎11-18-2008
My Device: Not Specified

Re: Caller ID not showing up on outgoing calls

[ Edited ]

No my phone has never not had caller id on outgoing calls.

 

When I press green button it says "my number: unknown"

 

The only options to restrict id is "off" or "always"

 

I'll try the battery pull now.

 

Also does turning off the wireless or bluetooth conserve battery power signficantly?

Message Edited by gopies on 11-18-2008 06:23 AM
Message Edited by gopies on 11-18-2008 06:26 AM
Message Edited by gopies on 11-18-2008 06:33 AM
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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Caller ID not showing up on outgoing calls

Hi,

I think you should address this with your carrier. If it never had never had outbound ID, it's provisioned that

way. No settings on the BB will change that.

Thanks,

Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Please use plain text.