Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Pearl™

Reply
Topic Options
8Willow
Contributor
8Willow
Posts: 10
Registered: ‎03-07-2009
Accepted Solution

Can't e-mail photos anymore

Options

‎03-07-2009 09:37 AM

Just recently my phone has decided to not send photos via e-mail.  It tries for awhile and then the infamous red X shows up?  Looked on the main site, but was obviously confused.  Any thoughts, or should I go to the store?  BB rookie.
Report Inappropriate Content
Message 1 of 6 (4,635 Views)
Reply
0 Likes
Please use plain text.
 
JSanders
Posts: 67,042
Topics: 483
Likes: 20,523
Solutions: 5,265
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Can't e-mail photos anymore

Options

‎03-07-2009 09:42 AM

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Give it 10 minutes after the reboot, and try again.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Report Inappropriate Content
Message 2 of 6 (4,628 Views)
Reply
0 Likes
Please use plain text.
 
8Willow
Contributor
8Willow
Posts: 10
Registered: ‎03-07-2009

Re: Can't e-mail photos anymore

Options

‎03-07-2009 10:18 AM

Thank you, it worked, but took 6 minutes to send the photo.  Something is still not right.
Report Inappropriate Content
Message 3 of 6 (4,626 Views)
Reply
0 Likes
Please use plain text.
 
JSanders
Posts: 67,042
Topics: 483
Likes: 20,523
Solutions: 5,265
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Can't e-mail photos anymore

Options

‎03-07-2009 10:49 AM

Not so odd if it is a large file an you are on a slower connection.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Report Inappropriate Content
Message 4 of 6 (4,628 Views)
Reply
Please use plain text.
 
krabin
New Member
krabin
Posts: 1
Registered: ‎08-28-2012
My Carrier: ATT

Re: Can't e-mail photos anymore - Solution worked for me!

Options

‎08-28-2012 03:26 PM

Worked for me, thanks!  Learned about removing battery from another site, but didn't known about waiting 10 min and trying again. Did not work right after rebooting, but after waiting 10 min, it works now. Thanks! Saved me a trip to AT&T store.

Report Inappropriate Content
Message 5 of 6 (1,337 Views)
Reply
0 Likes
Please use plain text.
 
JSanders
Posts: 67,042
Topics: 483
Likes: 20,523
Solutions: 5,265
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Can't e-mail photos anymore - Solution worked for me!

Options

‎08-28-2012 05:07 PM

You're welcome. Good luck.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Report Inappropriate Content
Message 6 of 6 (1,333 Views)
Reply
0 Likes
Please use plain text.