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Contributor
Posts: 10
Registered: ‎03-07-2009
My Device: Not Specified
Accepted Solution

Can't e-mail photos anymore

Just recently my phone has decided to not send photos via e-mail.  It tries for awhile and then the infamous red X shows up?  Looked on the main site, but was obviously confused.  Any thoughts, or should I go to the store?  BB rookie.
Posts: 90,288
Likes: 23,919
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't e-mail photos anymore

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Give it 10 minutes after the reboot, and try again.




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Contributor
Posts: 10
Registered: ‎03-07-2009
My Device: Not Specified

Re: Can't e-mail photos anymore

Thank you, it worked, but took 6 minutes to send the photo.  Something is still not right.
Posts: 90,288
Likes: 23,919
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't e-mail photos anymore

Not so odd if it is a large file an you are on a slower connection.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Member
Posts: 1
Registered: ‎08-28-2012
My Device: Blackberry Pearl
My Carrier: ATT

Re: Can't e-mail photos anymore - Solution worked for me!

Worked for me, thanks!  Learned about removing battery from another site, but didn't known about waiting 10 min and trying again. Did not work right after rebooting, but after waiting 10 min, it works now. Thanks! Saved me a trip to AT&T store.

Posts: 90,288
Likes: 23,919
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't e-mail photos anymore - Solution worked for me!

You're welcome. Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code