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New Contributor
Posts: 4
Registered: ‎12-21-2008
My Device: Not Specified

Continuous Hourglass

[ Edited ]

For the past day, my blackberry has been displaying a continuous hourglass.

 

I have read other threads on the same problem and have already tried the following:

 

Resetting the phone by taking out the battery while the phone is on

Reading about how to free up space on the pearl and have tried the following:

Moving files to media card, deleting all messages, removing unused applications, clearing browser caches

 

My File Free # was 13261773 Bytes and only increased to 13918657 Bytes

 

I am running out of things to try and my battery is being depleted completely in just 4 hours at a time. 

 

I have also stopped receiving emails.

 

Please help.

Message Edited by xxanniexx on 12-21-2008 10:22 PM
Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Continuous Hourglass

If you go to settings/options/about what version of the operating system are you using?
******************************************************************


If someone helped you give them kudos. Research all info!
New Contributor
Posts: 4
Registered: ‎12-21-2008
My Device: Not Specified

Re: Continuous Hourglass

I'm unsure whether this is the information you are looking for but it says Blackberry 8130 smartphone (CDMA) v4.3.0.65 (Platform 3.1.034)

 

Please tell me if this is what you're looking for and thanks for your reply.

Posts: 88,787
Likes: 23,674
Solutions: 6,094
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Continuous Hourglass

13MB file free is not bad. It could be better. If yo've read all the links to help with your memory, you know what to do, ask if you need more.

 

You could consider upgrading the OS, as well.




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Posts: 88,787
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Re: Continuous Hourglass

Oh, and additionally for your emails not coming:

 

1. Options > Advanced > Host Routing Table > Menu > Register.

2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot

if still nothing...
3. resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Posts: 4
Registered: ‎12-21-2008
My Device: Not Specified

Re: Continuous Hourglass

I guess it must not be an issue with freeing up space then because even after doing all of that the hourglass is still there.

 

How do I go about upgrading the OS?

Forums Advisor III
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: Continuous Hourglass

I agree with Sanders... Remove the current and install the Latest OS..
***************************************************************************************************
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~
New Contributor
Posts: 4
Registered: ‎12-21-2008
My Device: Not Specified

Re: Continuous Hourglass

Tried registering and resending service books, tried sending myself an email. Still didn't receive anything. Hourglass is still going........ How do I go about upgrading my operating system?
Posts: 88,787
Likes: 23,674
Solutions: 6,094
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Continuous Hourglass

You don't need to remove your current OS first. 

 

Just follow the directions in full here:

 

http://www.blackberryforums.com/general-8100-series-discussion-pearl/156668-latest-os-8130-4-5-0-122...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code