BlackBerry® Pearl™

[xxanniexx]

For the past day, my blackberry has been displaying a continuous hourglass.

I have read other threads on the same problem and have already tried the following:

Resetting the phone by taking out the battery while the phone is on

Reading about how to free up space on the pearl and have tried the following:

Moving files to media card, deleting all messages, removing unused applications, clearing browser caches

My File Free # was 13261773 Bytes and only increased to 13918657 Bytes

I am running out of things to try and my battery is being depleted completely in just 4 hours at a time. 

I have also stopped receiving emails.

Please help.

Message Edited by xxanniexx on 12-21-2008 10:22 PM

[bbhorrigan]

If you go to settings/options/about what version of the operating system are you using?

[xxanniexx]

I'm unsure whether this is the information you are looking for but it says Blackberry 8130 smartphone (CDMA) v4.3.0.65 (Platform 3.1.034)

Please tell me if this is what you're looking for and thanks for your reply.

[JSanders Resident Expert]

13MB file free is not bad. It could be better. If yo've read all the links to help with your memory, you know what to do, ask if you need more.

You could consider upgrading the OS, as well.

[JSanders Resident Expert]

Oh, and additionally for your emails not coming:

1. Options > Advanced > Host Routing Table > Menu > Register.

2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot

if still nothing...
3. resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F

[xxanniexx]

I guess it must not be an issue with freeing up space then because even after doing all of that the hourglass is still there.

How do I go about upgrading the OS?

[bumblepie]

I agree with Sanders... Remove the current and install the Latest OS..

[xxanniexx]

Tried registering and resending service books, tried sending myself an email. Still didn't receive anything. Hourglass is still going........ How do I go about upgrading my operating system?

[JSanders Resident Expert]

You don't need to remove your current OS first. 

Just follow the directions in full here:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/156668-latest-os-8130-4-5-0-122...