BlackBerry® Pearl™

[craig5_4]

How do you delete an email address that you cannot log in to?  I do not know my user name or password for a .edu email address.  I was planning on deleting this address on the BB and then setting it up again, but I cannot figure out how to do so.  Any help would be appreciated.

[urumilton · Accepted solution]

To delete the mail account follow this steps

1- go to menu, options, advanced options, service books, look for the 2 service books with your mail account, one with CICAL and another one with CMIME and delete both.

2- with the phone turn on, take out the battery for 30 seconds and install the battery again. 

[David1964]

Fantastic so simple when you know how I have been trying to do this for days

[aab_94]

My father uses a torch 9800 now, he hasn't been receiving emails. he doesn't remember the BIS password or username either so the only way is to delete the accounts and re-add them.

but on the service books i cannot delete the emails.

what should i do ?

[ajitsingh3182]

it was really helpful, thanks for info.