10-28-2009 05:03 AM
10-28-2009 01:24 PM
Hi and Welcome to the Forums!
Here is the list of troubleshooting atricles...hopefully something will be useful:
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
As to your bonus question, that is under the control of each carrier -- they release OS's to their users, RIM does not. You can find your carriers OS DL page via this portal:
Hopefully something there is helpful!