Check steps below for OS upgrade by installing device OS in
the PC -
Step #1:
Before starting make sure that BlackBerry Desktop Software
is installed on the Computer.
Step #2:
Make sure that you have installed updated device software
installed in your PC. Check this link to get update device software from carrier OS download
site.
Step#3:
Users can perform a full or selective backup of the data
using the Backup and Restore tool in BlackBerry Desktop Manager by
completing the following steps:
1. Connect
the BlackBerry device to the computer running BlackBerry Desktop Manager
2. Open BlackBerry Desktop Manager
3. Double-click Backup & Restore
4. Select
Backup to perform a full backup or
select Advanced to perform a backup
of specific databases
5. Choose
a location to save the backup file, then click Save
Step#4:
To perform a clean install of the BlackBerry
Device Software, perform the following steps:
1. Connect the
BlackBerry smartphone to the computer and open BlackBerry Desktop Manager
2. Double-click
the Application Loader icon
3. Click
Next to start the installation process
4. Type
your BlackBerry smartphone password, if prompted, and click OK
5. Click the
check boxes next to the names of the applications you want to load, and then
click Next
6.
Click Advanced,
and then click the check box beside Erase all currently installed
applications.
7.
Click Next.
8.
Click
the check box next to Do not automatically backup the application data during
the loading process
9.
Clear the box next to Backup and restore
applications installed wirelessly
10. Click
Next -> Finish
11. When
the process has completed, the message The
loading operation was successful will appear
12. Click
Close to return to BlackBerry Desktop Manager.
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