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Maryteetee
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Maryteetee
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Difficulty in setting up email.

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‎07-24-2012 05:24 PM

Pls I just bought a new Bold 9650. I've been trying to set up my email,it is not coming up. I also tried to register the email on application world but the message I keep on receiving is that i've used the email on another phone. Pls what can I do?
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sdgardne
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Re: Difficulty in setting up email.

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‎07-24-2012 05:53 PM

Oh! I see you double posted:

Let's ignore that other one and focus in your own thread here...especially since you've now provided some details...

 

So...what, exactly, does "it is not coming up" mean? What exact steps do you take (step by step, please!) and what exactly happens when you take each step?

 

As for AppWorld...that message is normal when you log into an existing AppWorld account from a new device...you can have only one BB registered to one AppWorld account, so it should also be offering to shift your AppWorld account over to this new device (which would drop the old BB from that AppWorld account). I suspect there are more details about this that you've not yet revealed as well.

 

Thanks and let us know!

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Maryteetee
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Maryteetee
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Re: Difficulty in setting up email.

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‎07-24-2012 05:59 PM

Ok,thanks to you both. I wanted to log in into the appworld and the message i'm getting is that I can't use the same email I was using ƒσя the former phone. I am no more using the former phone so I want to completely shift to this New one. I'l be glad to answer more questions from you in a bit to getting solution. Thank you.
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sdgardne
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Re: Difficulty in setting up email.

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‎07-24-2012 06:06 PM

Maryteetee wrote:
Ok,thanks to you both. I wanted to log in into the appworld and the message i'm getting is that I can't use the same email I was using ƒσя the former phone. I am no more using the former phone so I want to completely shift to this New one. 

Well, as I said, it should offer to shift your AppWorld account over to this new BB...but, as I asked above, exact and complete error messages are always more helpful than bits and pieces.

 

Plus...as for your email, you've not yet added any information, so I've nothing more on that either.

 

Let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Maryteetee
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Re: Difficulty in setting up email.

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‎07-27-2012 05:37 PM

Thank u. I can now use my e-mail on the Appworld.
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Re: Difficulty in setting up email.

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‎07-27-2012 06:56 PM

You are most welcome...enjoy!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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