Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Hi, all! My new Pearl's working fine except...when I select "email settings" and try to log in for "exisiting users," I enter my password (the same PW I use to unlock the device) and get the error message "Please check your information and try again;" if I try "Forgot Password," and submit my User Name (I've tried different variations) I'm always told that my "password has been successfully sent to your BlackBerry device." Yet, even though I have no problems with my BlackBerry email service, I never receive the messages containing my password. So, can anyone help me get past the security blocks to access my email settings? Thanks in advance.