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BlackBerry® Pearl™

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New Contributor
Posts: 5
Registered: ‎04-16-2012
My Device: Blackberry pearl 3G 9105
My Carrier: bmobile

EGGE lower case

plz help i have the basic service which is masaging service. BBM, Yahoo,Msn,etc  my service is upbut edage is notin caps, inservice status i have an ip adress from my provider. but no bbm on:smileysad:

 

phone type Pearl 9105 3G

Developer
Posts: 466
Registered: ‎04-11-2012
My Device: Bold 9900
My Carrier: Rogers

Re: EGGE lower case

lower case edge implies you do not have connection to the BlackBerry Internet Service which is what is required for BBM services. You should try doing a battery pull to see if this fixes the issue. Otherwise you should speak with your carrier for any troubleshooting information as this is a carrier (signal) related issue.


Developer for easyDial for BlackBerry Bold & inLink for BlackBerry PlayBook
Find me online via twitter, or on the techfruits.com webpage. Please hit the like button below if what I said helped!
New Contributor
Posts: 5
Registered: ‎04-16-2012
My Device: Blackberry pearl 3G 9105
My Carrier: bmobile

Re: EGGE lower case

[ Edited ]

ok here my diagnostic report

 

signal Level:88dbm

Radio Acess:EDGE

Nework: (my provider name here)

ip Address: 10.100. etc

ICMP Ping Echo: yes

 

Blackberry Registration: no

connected to blackberry: Abort

Blackberry Pin-Pin:Abort

 

Pin:Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.

 

MSISDN: (MY PHONE NUMBER)

Device Type: blackberry 9105

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: EGGE lower case

Hey newkidbb,

Welcome to the BlackBerry Support Community Forums.

 

After checking that PIN number, the BlackBerry® is locked by the network service provider for data services.  This can not be unlocked.  Contact your network service provider for the reasoning.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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New Contributor
Posts: 5
Registered: ‎04-16-2012
My Device: Blackberry pearl 3G 9105
My Carrier: bmobile

Re: EGGE lower case

is there any way u can know which network is it. cuz i have buy the phone on ebay. 

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: EGGE lower case

Hey newkidbb,

 

Thanks for the quick reply.

 

We do not have that information.  Again just to let you know the BlackBerry® can not be unlocked. 

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Contributor
Posts: 5
Registered: ‎04-16-2012
My Device: Blackberry pearl 3G 9105
My Carrier: bmobile

Re: EGGE lower case

if data is lock by whoever it all leads back 2 u all must have some note on d system saying who lock it an for what reason.

New Member
Posts: 1
Registered: ‎07-19-2012
My Device: Blackberry Curve
My Carrier: 447769555243

Problem with Host Routing Table

I am having the same issue with the host routing table.  I try to register and I get no messages back at all.

 

After running the diagnostics report I am getting:

 

signal Level: -66dbm

Radio Access:GPRS

Nework: (my provider name here)

ip Address: 0.0.0.0

ICMP Ping Echo: Abort

 

Blackberry Registration: Abort

connected to blackberry: Abort

Blackberry Pin-Pin:Abort

 

I have spoken to my provider and they have advised that the BB add on is on the number as well.

 

Do you need my pin to check anything?