BlackBerry® Pearl™

[Capman]

Help, I just recently had my BB8100 replaced due to a trackball failure ever since then when I try and sync with Outlook it works fine until I get to the address book then it stops syncing and gives me an error message 0x800040fb3.  I have searched everywhere and cannot find what this means.  Anyone have any ideas?

[tanzim]

Please confirm that the below steps are being follwoed to configure synchronization -

1. Connect your device using Desktop Manager and click on Synchronization
2. From the menu on the left click Synchronization under Configuration
3. Again click Synchronization button on the right which will give you option to Select Device Application that you want to synchronize
4. Put the check mark and you'll get a prompt to Select Desktop Application
5. Highlight the application name and click next button
6. Under Synchronization Option you get Direction of Synchronization
7. Check the radio button with Two way sync 

Note: above mentioned steps are explained as per Desltop Manager 4.5

Example: Synchronize addressbook -

Connect you HH with your desktop Manager in your PC. If you device is set to wireless sync then you need to turn off wireless synchronization. To do so go to Address Book -> click Menu -> Options -> Wireless Synchronization: No -> click Menu and Save the changes.

Click on the Synchronize button on Desktop Manager -> Click on Configuration Tab then click on Configure Synchronization -> Click on Choose under Address Book (on the right side of the pop up window) -> Click on you organizer apps (like, MS outlook, Lotus notes etc) -> Select desired apps -> select Synchronization radio button and click OK twice go back to Synchronize tab ->click on Synchronize Now.

[Capman]

Thanks for the help, I had all of the set ups like you suggested.  I relooked at another site and found that the error was cased be a couple of contacts with no First Name or Company name.  One picture also casued the problem.  When they were all deleted everything became right with the world.

[pattymontes]

Will you tell me what website did you get the info fron. I am getting the same error and I have almost 1500 contacts....

Your helpo will be greatly appreciated

Pat

[PDADDEO]

I have not been able to sync my outlook address book for a month, once I received this message referenced above.  I see others have seen this same message

anyone can tell me how to solve this problem