11-07-2008 11:13 PM
I am trying to use a Media card I used in my last (non-Blackberry) phone. The phone shows that the card has been inserted, but says "Media Card cannot be read. Verify that the memory card is formatted." I followed the instructions on KB10527, but I never get the option to format the card under Option/Media Card. I followed the advice I found in this forum, to take out the battery and retry, but it still did not work. Does anyone have any suggestions?
11-07-2008 11:19 PM - last edited on 11-07-2008 11:20 PM
Hi and welcome....
Depending on your OS, you may have a card that is larger than what your Blackberry Handheld OS can support.
You can try to format your new card on a PC using FAT and then install the card. This will work in some situations.
To understand the specifications, 4.2 OS will not support 8gb cards but they will work sometimes if you format the card in a PC. If your phone has the new 4.5 OS (or Bold has the 4.6), the larger cards will work...
Let us know how your doing....
H.