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BlackBerry® Pearl™

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donniccolo
Posts: 6
Registered: ‎11-27-2008
My Device: Not Specified

HOURGLASS not solved - not receiving email - SMS deletion

I have the hourglass of death.

 

My device no longer receives emails.

 

I have 13mb or more of memory free and just 2 third party progs (VZ NAV and Sync JE Client)

 

Please don't tell me to take out the battery and then mark the case as "solved".  Removing the battery only buys me a few moments.

 

I have Verizon service.  

 

If anyone can solve this I would be greatly appreciated.  Just being able to receive my emails again would help.  

 

 

Please use plain text.
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: HOURGLASS not solved - not receiving email - SMS deletion

Backup your device info and wipe the device memory.

 

Options-Security options- General Settings

 

select from menu: "Wipe handheld"

 

after wipe - restore your data back.

Please use plain text.