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BlackBerry® Pearl™

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New Contributor
v2w22
Posts: 2
Registered: ‎02-28-2010
My Device: BlackBerry Pearl 8100

Headphones&volume issue

I bought my blackberry pearl 8100 about a week ago, and I found a few problems:

-When I plug in the headphones to the phone to listen to music, only one of them works. The headphones are fine, I just bought them a few days ago and they work fine on my other phone.

-When I watch videos, the volume is on max and I can't control it. I tried using the + and - buttons but it doesn't work!

 

help!!

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Headphones&volume issue

From where did you buy the device? Is it a new device?


Have reset by pulling the battery out. If that doesn't resolve the issue then take the device back to store an get it changed.

tanzim                                                                                  
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New Contributor
v2w22
Posts: 2
Registered: ‎02-28-2010
My Device: BlackBerry Pearl 8100

Re: Headphones&volume issue

[ Edited ]

Actually it's 2nd hand...

Thanks for the advice,

I tried the battery thing, didn't work.

What else can i do?

There's no point having 8GB space if i can't listen to music/watch videos normally:/

 

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Headphones&volume issue

 


v2w22 wrote:

Actually it's 2nd hand...

Thanks for the advice,

I tried the battery thing, didn't work.

What else can i do?

There's no point having 8GB space if i can't listen to music/watch videos normally:/

 


 

You can try reinstalling/updating device OS. If that fails then nothing can be done with the phone.

 

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit