turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
BBM messages are connected to your phone's unique PIN, not your phone's can-be-changed-anytime SIM card, so that's not the problem.
Try removing your battery while your phone is powered on, then replace it. If that doesn't work, try resending the service books to your phone.
http://www.blackberry.com/btsc/KB15402
Get back to us with your results. 
the weblink that BillJ gave you has two sections:
- one section for devices with OS 5.0 and prior
- one section for devices with OS 6.0.
Your device is probably using OS 4.2 or 4.3 or 4.5 so it falls in the first section.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
- one section for devices with OS 5.0 and prior
- one section for devices with OS 6.0.
Your device is probably using OS 4.2 or 4.3 or 4.5 so it falls in the first section.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
spika wrote:
Can't find the other section
?
did you click on the link ? Here is the section relevant to your device:
To resend service books to a BlackBerry® smartphone, complete the following steps:
For BlackBerry Smartphones running on BlackBerry® Handheld Software from 5.0 and earlier, please perform the following steps:
- On the BlackBerry smartphone Home screen, click the E-mail Settings icon. If you are running BlackBerry Device Software version 4.5 - 5.0, the E-mail Settings icon may be located in the Setup folder.
- If prompted, type the username and password, and then click Log In.
- On the main screen, click Help.
- Click Send Service Books.
- Click OK in the confirmation window.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
