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Rodz
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Rodz
Posts: 1
Registered: 04-19-2010
My Carrier: T-Mobile

I have a 8100

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04-19-2010 11:40 PM

Please help,

I have a peral 8100 I up graded to the iPhone, my corporate took my BB off the server but I still have to put my password in to unlock my phone. I called T-Mobile and we did a reset on the phone which took about an hour but that setting is still there. I want to put this phone back to factory settings so I can give to my daughter... The phone is still in use... What do I need to do to make it like it came out of the box?

 

Rod

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JSanders
Posts: 51,765
Topics: 377
Likes: 16,861
Solutions: 4,482
Registered: 04-01-2008
My Carrier: Verizon

Re: I have a 8100

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04-19-2010 11:53 PM

See the RIM Knowledge Base article here for information on how to remove an IT Policy. See the Method Three in the link:

KB14202 How to remove an IT policy from a BlackBerry smartphone

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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