01-16-2009 11:03 PM
I would love to watch videos from the Internet but when i try to play it, I am getting the message-" The protocol specified is not supported by the handheld. Please try a different URL."
Love my bb
01-17-2009 04:03 AM
Hi and welcome to the forums!
You need to have device OS 4.5 or higher for video.
Go to options. Status. Version is listed as 4.x.x.xxx.
Please specify the link you are trying to watch the videos on and I will test it
01-17-2009 11:20 PM
You need to have device OS 4.5 or higher for video. Go to options. Status. Version is listed as 4.x.x.xxx.
What is your device OS?
01-19-2009 10:35 PM
01-19-2009 11:39 PM
Go to options, about.
the screen will look like:
What are the underlined numbers on your phone?
01-21-2009 10:36 PM
01-21-2009 11:27 PM
Hi Butterfly and welcome to the forums!
The problem is Adobe Flash Player. You don't have an old version, you don't have any version as the
Blackberry OS does not support it. I have attached an article for you to read.