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New Member
SShipper
Posts: 1
Registered: ‎02-21-2009
My Device: Not Specified

Media Manager Not Available

I have Desktop Manager v4.7 installed.  When I go into Media, the Media Sync is availbe to use, but the Media Manager is not availble.  The start button is grayed out.  I did download the version with it included.

 

Any ideas?

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Media Manager Not Available

Your BlackBerry desktop manager doesn't have Media Manager with it. You need to download and install Desktop Manager with Media Manager. Downloadlink is here -

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

 

Media Sync is saperate installation and that;s why it's present in your computer.

tanzim                                                                                  
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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Media Manager Not Available

To transfer your files from your desktop computer to your blackberry memory card there is no Media Manager necessary.

 

Check this link:

 

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&message.id=...

 

you can setup your computer to access your blackberry memory card as an external flash-drive

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Super Contributor
zwood
Posts: 355
Registered: ‎12-05-2008
My Device: BB 8220 & BB 8900

Re: Media Manager Not Available

You should also check your media settings and set as follows: Options> memory and set media card support- on Mass storage mode support- on Auto enable mass storage mode when connected- yes
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