BlackBerry® Pearl™

[rlively]

Unfortunately a reinstall isn't an option. I may however see if I can roll the system back until just before I loaded the software on there the first time.

[bbinmyhart]

It si hardly worth it as you can copy files back and fourth even without Media Manager and using Windows explorer. But since I sensed that you are good with komp it may take less time to do another reinstall then to troubleshoot this.

[rlively]

Yeah i've been a Network/Computer/Server Engineer for about 15 years, that's what makes this so frustrating..lol.. As for copying the files over I can't do that either. The system recognizez that something is attached and gives you a "Removable Drive" and a driver letter like if you had a flash drive, but if you try and select the drive it will error and say "Please insert a disk into drive ##"...

[bbinmyhart]

Here is an idea. Logon as local administartor on that desktop. Uninstall DM.
Delete or rename windows user profile used during install of DM. Then log back on as a previos user or use administrator account to install DM.
Log back on as a user and see if it all works.

[bbinmyhart]

When it comes to drive issue, you need to enable mass storage mode under Options>Media Card in BB or else it won;t work.

[rlively]

I read that somewhere so I went in and set my phone up like that and it's still does it.

[bbinmyhart]

u tried what I sugested before that?

[bbinmyhart]

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10732&slic...

[rlively]

I did the local admin trick during one of the installs, that had the same results. I unfortunatly can't remove the profile becuase this is the laptop I use for work. That's what makes this aggrivating is because I use the camera on the phone to take picutures of vairous issues I have in telecommunications rooms so I need to be able to quickly get them off of my phone and into spreadsheets and documents. I had an 8100 that worked wonderfully until the trackball quit working, they replaced it with this 8110 and I ended up getting a new laptop around the same time and i've not been able to get them to play nice since.

[rlively]

I checked out that site and noticed a difference from what the article stated. When I went to Device Manager the article said that I should see a RIM Mass storage device under the USB portion but I don't. I have some USB Mass Storage deviced and a BlackBerry Smartphone there. Any thoughts?