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BlackBerry® Pearl™

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New Contributor
Rukshana05
Posts: 3
Registered: ‎07-29-2011
My Device: Blackberry pearl 9105

My pearls not accepting my sim

[ Edited ]

Hi guyssssss

 

I kinda need some help, the charger area on my phone broke and got it fixed but when they fixed it they damaged where i insert my sim and now it doesnt accept it.
I kinda need some help as to what to do and if any one else has had this problem

 

HELP!!

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: My pearls not accepting my sim

hello,

this is not going to be easy to helpyou, since we do not really know how much they damaged it.

If I were you I would go back to them and ask them to fix it again, especially with the SIM card in.



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New Contributor
Rukshana05
Posts: 3
Registered: ‎07-29-2011
My Device: Blackberry pearl 9105

Re: My pearls not accepting my sim

They're saying they cant fix it and they've sent it to 'specialists'.
Ive been looking around on the net and someone had the same problem and they were told to upgrade the device software so im going to try that. If that doesn't work i'll take it from there.
Thanks anyways :smileyhappy:

 

Regular Contributor
harrystep
Posts: 56
Registered: ‎07-18-2011
My Device: Bold 9870

Re: My pearls not accepting my sim

is it a physical damage on the device or it's just "not working" ? please provide more details...
New Contributor
Rukshana05
Posts: 3
Registered: ‎07-29-2011
My Device: Blackberry pearl 9105

Re: My pearls not accepting my sim

Well when i gave it for repair when my charger port borke vodafone said it was physical damage caused by water so they didn't fix it under warranty.
When i gave it to the repair people they were able to fix it but when i recived it my phone wasn't recognising the sim, so they must have damged the sim area when repairing the charger port. But they are claiming that i damaged it when 'i broke' the charger port but it was working fine when it broke as it still recognised my sim when it had a little charge left.