Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Pearl™

Reply
New Contributor
cerar627
Posts: 5
Registered: ‎11-11-2008

No MMS Capabilities/updating software

I had an LG Shine that broke over the weekend and because I was desperate for a phone I bought a Balckberry Pearl 8100 for AT&T off a guy on craigslist. The phone is in fine condition, but I was disappointed to see that I cannot do MMS texting to send picture messages. With my Shine phone I could send any type of message with no problem and I do have unlimited messaging with AT&T (I am under a family plan with two other family members). I do not utilize the Blackberry to its full potential or subscribe to a data plan; I have no need for email, messenger, etc. So far I’ve figured out most of the setup including the music player, ringtones, profiles, and whatnot…but I have no capability to do MMS texting which I usually do a lot of. I’ve read a few posts on here about updating my software, and I’m wondering if I do that if it will download the necessary applications to do MMS. I’m usually very smart when it comes to technology, but I must say having this Blackberry makes me feel like a big dummy! :smileyindifferent:So far at home I downloaded a 4.2 Desktop Manager, but now I can’t figure out what to do next. Do I download the latest 8100 OS and upload to the phone? Will that put the MMS capabilities on there? If someone can give me some real good advice on how to proceed I would greatly appreciate it!
Please use plain text.
JSanders
Posts: 67,042
Topics: 483
Likes: 20,523
Solutions: 5,265
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: No MMS Capabilities/updating software

You will need a Data Plan for MMS, since MMS is nothing more than a SMS message with a file (data) attached, you need a data package for which to enable that data transport.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
New Contributor
cerar627
Posts: 5
Registered: ‎11-11-2008

Re: No MMS Capabilities/updating software

I am confused though. How come on my Shine phone I can send MMS frequently with no extra data charge? Why does blackberry make it so much different?
Please use plain text.
JSanders
Posts: 67,042
Topics: 483
Likes: 20,523
Solutions: 5,265
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: No MMS Capabilities/updating software

BlackBerry doesn't make it different, your carrier does.

 

 

 


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008

Re: No MMS Capabilities/updating software

You can certainly send MMS from the AT&T network without the data plan. Perhaps the problem lies elsewhere. When you try to send a picture is the mms option there?
~Lorrie~ Master of All Things Blackberry!
Please use plain text.
JSanders
Posts: 67,042
Topics: 483
Likes: 20,523
Solutions: 5,265
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: No MMS Capabilities/updating software

[ Edited ]
Not all AT&T BlackBerry users can do so, without a Data Plan, or at least having the TCP settings entered.
Message Edited by JSanders on 11-12-2008 11:09 AM

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
Forums Advisor III
lorriem1222
Posts: 1,267
Registered: ‎06-19-2008

Re: No MMS Capabilities/updating software

What are TCP settings?

~Lorrie~ Master of All Things Blackberry!
Please use plain text.
JSanders
Posts: 67,042
Topics: 483
Likes: 20,523
Solutions: 5,265
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: No MMS Capabilities/updating software


lorriem1222 wrote:

What are TCP settings?


On the BB device, look at Options > Advanced > TCP.

http://www.blackberryfaq.com/index.php/What_are_the_TCP_and_APN_settings%3F


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
New Member
help999
Posts: 1
Registered: ‎05-01-2012

Re: No MMS Capabilities/updating software

helpp! i just got mms enabled for no extra charge btw, just as long as youdont click on any of the things that reqire a data plan you are good, and i go to send a mms message and the option isnt there!! what do i do?

Please use plain text.