Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Pearl™

Reply
New Contributor
Posts: 2
Registered: ‎05-11-2011
My Device: pearl 3G 9105

PROBLEM with a PEARL 9105 please help me

Hi ,I've got  a PEARL 9105 (with 14 characters) and I had a problem with it so I made an upgrade of it but when I upgraded it the phone is regognize by the Os as a 9100 with 20 characters. So I can't write correctly an sms or mail or anything . I tried to upgrade again but without success. Please HELP ME.

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: PROBLEM with a PEARL 9105 please help me

Hey dumpeal2,

 

Welcome to the forums.

 

Try following the instructions here to backup and do a clean reload of your device software. http://bbry.lv/cKy9A0 if you get the same result then I would suggest contacting your service provider and have them escalate your issue to RIM. 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 2
Registered: ‎05-11-2011
My Device: pearl 3G 9105

Re: PROBLEM with a PEARL 9105 please help me

It doesn't work I have the same problem even after the upgrade my phone is recognize as 9100 not 9105 please help me...